This Privacy Statement sets out our current policies about how your personal and financial
information is dealt with and demonstrates our commitment to your privacy. We may change the
content or services found on our Site at any time without notice, and consequently our privacy
policy may change at any time in the future. You agree to revisit this page regularly and your
continued access to or use of this Site will mean that you agree to any changes.
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public areas
When using the public portion of the Site you are not required to provide us with any personal
information and we do not monitor or collect any personally identifiable information from you on
your use of the public portions of the Site. We may track the number of users who visit areas of
the Site, but this tracking will not identify you. We may also record the location of your computer
on the Internet for systems administration and trouble-shooting purposes and to report aggregate
information.
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personal information
If you provide us with certain up-to-date data about yourself, when applying for a loan or for a
credit card, we will handle that data in accordance with the Data Protection Act 1998. We maintain
strict security standards and procedures to prevent unauthorised access of your data by anyone,
including our staff. We use secure technologies including data encryption, firewalls and server
authentication to protect the security of your data. All our Group companies, staff and third parties
who provide our support services are required to observe our privacy standards and allow us to audit
them for compliance.
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this site uses cookies. what are cookies?
Cookies are pieces of information that a website transfers to your computer's hard drive for record keeping purposes. Cookies can make the Internet more useful by storing information about your preferences on particular sites and enabling website owners to provide more useful features to their users.
Our cookies contain no name or address information or any information that will enable anyone to contact you via telephone, email or any other means.
Most web browsers are initially set to accept cookies but if you prefer you can set your browser to disable cookies or inform you when they are set. However, given that we may sometimes use cookies you may not be able to take full advantage of our website if you disable them.
Our web pages use tracking technology to enable us to count users who have visited certain pages on our website. We do not use tracking data to access your personal information and it is simply a tool we use to analyse which web pages customers view, in an aggregated manner. If you prefer us not to collect any such information, simply set your browser to disable cookies.
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third party
We sometimes work with third parties to research certain usage and activities on our website on our behalf.
No personal information about you is shared, however in the course of conducting this research these third
parties may place a unique cookie on your browser.
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your questions
If you have any questions regarding privacy issues, please email us or visit any of our branches for more
information. To ensure the accuracy of our conversation and to help us to continually improve our service
and in the interest of security, we may monitor and/or record your telephone calls with us.
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