|
|
|
 |
Travel Accident Insurance Policy Summary
The document summarises the main features, benefits and exclusions of your Travel Accident Insurance. It does not contain the full terms and conditions of the insurance, which can be found in your certificate of cover.
what is Travel Accident Insurance?
|
|
|
|
This cover is not intended as a substitute for normal travel insurance and you may need additional cover for accidents, medical treatment and personal belongings.
Travel Accident Insurance pays benefits if during a journey paid for entirely, or in part, with your marbles card, you, your spouse or dependant child (up to age 19, or 23 if in full time education), have an accident which results in injury, total and permanent disability or accidental death.
how much does Travel Accident Insurance cost?
Travel Accident Insurance is a free benefit to all marbles cardholders.
who provides this cover?
Travel Accident Insurance is provided by Hamilton Insurance Company Limited.
what am I covered for?
| BENEFITS |
Standard Credit Cardholder |
Platinum Credit Cardholder |
| Cardholder or spouse |
Dependant child |
Cardholder or spouse |
Dependant child |
| Accidental death |
£150,000 |
£15,000 |
£250,000 |
£25,000 |
| Total and permanent disability |
£150,000 |
£15,000 |
£250,000 |
£25,000 |
| Loss, or loss of use, of one or more limbs |
£150,000 |
£15,000 |
£250,000 |
£25,000 |
| Loss of, or loss of sight in, one or both eyes |
£150,000 |
£15,000 |
£250,000 |
£25,000 |
The maximum total benefit payable under this policy for standard cardholders is £150,000 and for Platinum cardholders is £250,000.
when wouldn't I be covered?
There are some exclusions to the Travel Accident Insurance. A summary is listed below (please refer to your certificate in the 'Exclusions' section for the full list of exclusions).
- No benefit will be payable for any event resulting from suicide or attempted suicide;
- intentional and self-inflicted injury;
- flying (other than as a paying passenger with a recognised airline);
- normal pregnancy or childbirth;
- alcohol, drug or solvent abuse;
- any condition or injury not directly resulting from an accident or which existed prior to the start date;
- civil commotion, riot, war or any act incidental to war whether declared or not.
when will the policy end?
Travel Accident Insurance will remain in force for the duration of your credit card agreement, unless Hamilton Insurance cancels your cover by giving you 30 days' written notice.
can I cancel this cover?
As Travel Accident Insurance is free there are no cancellation rights. However, there is no obligation for you to claim under this policy in circumstances where you are entitled.
how do I make a claim?
If you wish to make a claim, please call Hamilton Insurance on 0845 603 6104 to obtain a claim form. Alternatively, please write to: Hamilton Insurance, PO Box 11206, Birmingham, B3 2YG, United Kingdom.
what should I do if I have a complaint?
If you have a question or complaint regarding your Travel Accident Insurance, you should either write to Hamilton Insurance at PO Box 11206, Birmingham, B3 2YG, United Kingdom or call 0845 603 6104.
If we cannot resolve the matter to your satisfaction, please write to Hamilton Insurance, PO Box 78, Surrey Street, Norwich, NR1 3NU. Finally, if you remain dissatisfied, you can ask the Financial Ombudsman Service (FOS) at South Quay Plaza, 183 Marsh Wall, London, E14 9SR, United Kingdom (Telephone 0845 080 1800, www.financial-ombudsman.org.uk) to review your case.
Should you contact the FOS, this will not prejudice any right of legal action you may have against Hamilton Insurance.
what happens if the insurer is unable to meet its liabilities?
If Hamilton Insurance is unable to meet its obligations under this insurance, you may be able to claim compensation under the Financial Services Compensation Scheme (FSCS). The first £2,000 of a claim is protected in full. For amounts above this threshold, 90% of the remainder of the claim will be met. Further details are available from the Financial Services Compensation Scheme, 7th Floor, Lloyds Chambers, Portsoken Street, London, E1 8BN, United Kingdom (www.fscs.org.uk). Telephone 0207 892 7300, email: enquiries@fscs.org.uk.
Hamilton Insurance is a trading name of Hamilton Insurance Company Limited (registered in England No. 1655888). Registered Office: 8 Surrey Street, Norwich NR1 3NG. Authorised and regulated by the Financial Services Authority.
A member of the Aviva Group.
|
|
|
|
site map 
