What If I Can't Pay My Credit Card?
If you are experiencing financial difficulties, please contact us immediately as if you do not inform us and fail to make the required minimum payment on time, this may harm your credit rating making it difficult and potentially more expensive to get credit in the future. It can be difficult to keep track of everything you need to do, so why not set up a direct debit payment for your marbles card?
If you are unable to make the minimum payment, please contact us as soon as possible by calling 0845 602 9386*.
Our advisors will assess your situation and do all they can to help.
Lines are open six days a week, Monday to Friday 8am to 6pm and Saturday 9am to 4pm. We are closed on Sunday.
* Calls may be recorded and monitored for training and security purposes and to help us manage your account. Calls to 0333 numbers will be charged at a standard national rate. Call costs from mobile companies and operators may vary so please check before calling.